How it works

Access urgent care online quickly, no sign-up required. Perfect for tourists, travellers and expats needing medical assistance from English-speaking doctors.

person using black tablet computer
person using black tablet computer
person clicking Apple Watch smartwatch
person clicking Apple Watch smartwatch
Step 2
Check your options

Select your preferred service based on your needs (video consultation or prescription refill).


Step 1
Send your request

Either directly through doxy.me, a best-in-class telemedicine solution, or through our booking system on Meridiq. No sign-up required.

a calendar with the word jan on it
a calendar with the word jan on it
person sitting while using laptop computer and green stethoscope near
person sitting while using laptop computer and green stethoscope near
Step 3
Choose and book
Step 4
Connect with your English speaking doctor

You will get an email confirmation of your booking and a link to our virtual waiting room at doxy.me. Your doctor will start the call. Optional: Use our AI chatbot prepare ahead of your appointment.

All payments are securely handled using Stripe in direct conjunction with your appointment on doxy.me. Prescriptions will be sent via doxy.me a few minutes after your visit and can be filled at a nearby pharmacy of your choice.

Additional information

  • Find a quiet place for your video visit

  • Make sure you have a strong internet connection

  • Do the Doxy.me pre-call test. You can access it here.

  • For more information regarding doxy.me, click here.

Tips For A Good Call

Upon entering the virtual waiting room you will be asked to enter your name and accept our Terms & Conditions. Please note that you will not be able to see that the doctor is online if you do not do this.

For more information regarding doxy.me, click here.